Delivering the Coping with Crying programme training

Buy now
pound icon

£35 per person

course format icon
course duration icon

1 hour

CPD logo

Online training for health visitors, midwives and children’s centre staff delivering Coping with Crying

Are you setting up or delivering the NSPCC’s Coping with Crying programme to parents? Coping with Crying is a programme that supports parents with their baby's crying and aims to reduce the risk of non-accidental head injuries.

As the UK’s experts on safeguarding, the NSPCC’s elearning course will teach you how to use the Coping with Crying film and resources to support parents and reduce the risk of harm to their baby.

What will I learn?

The course is broken down into three parts:

  1. the risks associated with babies that cry excessively
  2. advice and guidance on how to support parents and help keep babies safe
  3. guidance on how to effectively implement the Coping with Crying programme.

The course also introduces the Coping with Crying film, explains how to show it to parents, how to effectively implement the programme and provides access to all programme resources.

Links to the programme resources include:

  • the Coping with Crying film
  • a step-by-step guide for managers on how to implement the programme
  • parent leaflets summarising the film and signposting to further sources of help for parents
  • a practitioner script outlining the steps to take when showing the film to parents
  • a detailed manual for managers and practitioners on how to deliver the programme to parents
  • promotional material to help promote the programme.

Benefits of the course

  • CPD certified.
  • Access to the Coping with Crying film (only available through the online course).
  • Complete at your own pace and in your own time.
  • Personalised certificate of completion.
  • Income generated from the sale of our training courses is reinvested back into the NSPCC to help protect children.
  • Purchasing licences on behalf of your team? Easily download reports to show who has completed the course.
  • Train anytime, anywhere and take the course as many times as you like within one year.
  • Once you’ve taken the course, it doesn’t stop there. We have a range of further information, training and downloadable resources to further your learning.
of our customers would recommend NSPCC training
* We received 29,902 evaluation forms from people who had taken our elearning and face-to-face/virtual live training courses between 1 January 2020 and 31 December 2020. 29,503 (99%) said they would recommend the course they had taken.

Who is this course for?

This programme is designed for:

  • health visitors, midwives and children's centre staff who deliver the Coping with Crying programme to parents
  • managers who implement the programme within their organisation.

Why take your training with the NSPCC?

At the NSPCC, we work to keep children and young people safe from abuse and neglect every day.

As the UK's experts on safeguarding and child protection, we understand the issues organisations and people working with children can face. That’s why professionals trust us to provide the support, training and resources they need to help protect the children and young people they work with.

Our highly-rated training courses are developed by experts. We work with a number of organisations, experienced consultants and subject matter experts in a range of sectors to develop courses that are clear, easy-to-use, up-to-date and in line with the latest statutory guidance, and tailored to your needs.

And as a charity, income generated from the sale of our training courses is reinvested back into the NSPCC to help protect children.

Technical requirements

Our online courses will work in most browsers, though we recommend that you use Internet Explorer, Google Chrome, Microsoft Edge or Safari (not Firefox). You will need to make sure your browser is up to date for the course to run.

This course can be taken on PCs and Macs, as well as iPads or other tablet devices. Please note, we are unable to provide full technical support for tablet users. We do not support other mobile devices.

Having trouble with the course?


  • clearing your cache
  • accepting our cookies (essential cookies are required for the purposes of undertaking our elearning)
  • turning off private browsing
  • permitting access to videos on Vimeo
  • setting the following web domain to ‘trusted’:

Call us on 0116 234 7246 or email if you have any questions.

Buy our online course

QuantityPrice per person
Buy Now

Buying for your organisation? If you would like to host this course on your learning management system call us on 0116 234 7246 or email

“A resource to enable parents to fully understand how a baby’s cry can impact them and strategies they can use to manage this.”

Course participant

“I will use the information to help reassure parents that their baby’s crying is a normal part of their development.”

Course participant