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NSPCC Helpline

The NSPCC Helpline can help with safeguarding situations you face at work. Whether you need advice and support, or reassurance on a current safeguarding incident our child protection specialists can help.

Call 0808 800 5000

or Email help@nspcc.org.uk

What is the NSPCC Helpline and how does it support professionals?

Whether you’re an individual tutor working in a family home, a volunteer at a club or the child protection lead for a large organisation, if you have a concern about a child we’re here to offer support.

Your call or message doesn’t have to be an emergency. Every day roughly half of all the contacts we receive are for guidance and support around a huge range of issues affecting children, young people and families.

We know that you’ll likely be following safeguarding procedures as part of your role, you can use the helpline in conjunction with your organisations safeguarding policies. Our trained professionals will talk through your concerns with you and give you expert advice on what to do next. We can suggest local services that can help, offer some simple guidance, or make referrals to children’s services and the police.

How to contact the helpline

The NSPCC Helpline service, is currently available 10am–8pm Monday to Friday.

Call on 0808 800 5000

Email help@nspcc.org.uk

 

Volunteer for Childline

Could you listen to children when they have no where else to turn? Find out more

Volunteer for Childline

Could you listen to children when they have no where else to turn? Find out more

Dedicated Whistleblowing Advice Line

What is whistleblowing?

Whistleblowing is when someone reports wrongdoing on the basis that it is in the public interest for the concern to be brought to light. This is usually something they’ve seen at work but not always. The situation or incident that needs reporting might have happened in the past, be happening now, or be something the whistleblower is concerned may happen in the near future (Gov.uk, n.d.).

Contact the Whistleblowing Advice Line if:

  • your organisation or another organisation doesn’t have clear safeguarding procedures to follow
  • concerns aren’t dealt with properly or may be covered up
  • a concern that was raised hasn’t been acted upon
  • you’re worried about being treated unfairly.

You can contact the Advice Line about an incident that happened in the past, is happening now, or you believe may happen in the future.

If you think an organisation is putting children at risk, even if you’re not certain, call the Whistleblowing Advice Line to talk through your concerns. You don’t have to share your details, and if you do you can ask for them not to be shared with other agencies.

How to contact the Whistleblowing Advice Line

The Whistleblowing Advice Line is available from 8am-8pm Monday to Friday and 9am-6pm at the weekend.

Call 0800 028 0285

Email help@nspcc.org.uk

> Find out more about the Whistleblowing Advice Line on the NSPCC website

 

Volunteer for Childline

Could you listen to children when they have no where else to turn? Find out more

Volunteer for Childline

Could you listen to children when they have no where else to turn? Find out more