If allegations that a staff member, volunteer, child or young person may have caused harm to a child – or you have concerns they may cause risk of harm to a child – it's essential that you respond appropriately. All allegations and concerns must be taken seriously and dealt with promptly, no matter where the reported incident took place.
If a child is in immediate danger, call the police on 999.
If a child is not in immediate danger:
- follow your organisation's safeguarding policies and procedures as soon as possible
- contact your local child protection services
- contact the police
- contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk
