Every day Childline and the NSPCC Helpline answer hundreds of calls from children, young people, parents, professionals and families. We offer help and support and we give children and young people a voice when no-one else is listening.
Our helplines also give us a unique insight into the things that are concerning children and young people and how these issues affect them.
The insights briefing series uses data from Childline counselling sessions and NSPCC Helpline contacts to highlight the key issues in child protection and the impact these have on children and families.
This briefing uses insights from Childline counselling sessions and Helpline contacts to share children and young people’s voices and experiences of financial pressures.
References
This briefing uses insight from Childline counselling sessions and NSPCC Helpline contacts to highlight how children and young people are being targeted online by so-called ‘sextortion’ crimes.
> Read Young people’s experiences of online sexual extortion or ‘sextortion’
This briefing uses insights from Childline counselling sessions and NSPCC Helpline contacts to share the responses children receive after experiencing online harm and abuse.
> Read Insights on responses to children experiencing online harm and abuse
This briefing shares experiences of adults working or volunteering with young people where they faced barriers to reporting abuse and neglect, identifying gaps in knowledge and confidence for some professionals.
> Read Barriers for professionals to reporting abuse and neglect
This briefing highlights the pressures some young people who are LGBTQ+ will face as they explore their sexuality and gender identity.
> Read Challenges young people are facing around sexuality and gender identity
We look at the challenges young people face in accessing and undergoing in-patient mental health care in the UK.
> Read Young people’s experiences of in-patient mental health care
We share what parents, carers, children and young people have told our helplines about experiencing domestic abuse in the form of coercive and controlling behaviours.
> Read The impact of coercive control on children and young people
This briefing focuses on children's experiences of pornography and content promoting or glorifying eating disorders, self-harm and suicide.
> Read Children's experiences of legal but harmful content online
In 2020/21, contacts to the NSPCC Helpline from parents and carers concerned about children and young people experiencing domestic abuse increased by a third on the previous year. This briefing looks at what parents and carers told us about the impact of domestic abuse on children's safety, behaviour and mental health.
> Read The impact of domestic abuse on children and young people briefing
References
Children and young people have been hugely affected by the coronavirus pandemic. These briefings take a closer look at the impact of children and young people.
> Read the briefings on the impact of COVID-19 from our library catalogue
You can keep up-to-date with the most recent guidance by subscribing to our weekly current awareness email newsletter CASPAR.
Our free information service is here to help professionals find the resources they need to keep children safe. Find out how we can help you.
Childline is the UK’s free, 24-hour service for children and young people. Run by the NSPCC, Childline gives children and young people up to the age of 19 confidential support with whatever is worrying them.
Find out more about the calls and contacts received by our helpline services.
The NSPCC Helpline can help with safeguarding situations you could face at work. Maybe you need advice and support, or some simple reassurance on a current safeguarding incident.
