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People whose first language is not English: learning from case reviews

Summary of risk factors and learning for improved practice around people whose first language is not English

Publication date March 2014

Case reviews show that language barriers can sometimes prevent professionals from effectively assessing, supporting and protecting families. Good communication is key to relationships between professionals and service users. A lack of a common language presents a significant barrier to building trust.

The learning from these reviews highlights that efforts should always be made to ascertain the first language of service users, and suitable measures be put in place to make sure their views can be expressed.

People whose first language is not English: learning from case reviews
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Browse our full series of learning from case reviews briefings

Our series of thematic briefings highlight the learning from case reviews conducted when a child dies, or is seriously harmed, as a result of abuse or neglect. Each briefing focuses on a different topic or learning for specific sectors, pulling together key risk factors and practice recommendations.

 

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Our Library and Information Service provides quick and easy access to the latest information, research and resources on child abuse, child neglect and child protection to help you keep children and young people safe. Find out more