Housing services: learning from case reviews

Topics: Case reviews

Summary of risk factors and learning for improved practice around the housing sector

Published case reviews highlight that housing services often have a unique insight into the lifestyles of their tenants. They receive complaints from neighbours about behaviour and they conduct regular inspections of family homes. Because of this they may well know about a number of issues - including parental substance abuse, anti-social behaviour, domestic abuse and neglect - before other agencies.

The learning from these reviews highlights that housing services should consider the impact that tenants' lifestyles and behaviour are likely to be having on their children. They should also provide support and advice to young people and families experiencing difficulties to prevent them falling into a recurring pattern of rent arrears, anti-social behaviour and eviction

Published: September 2014