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Multi-agency working and information sharing: learning from case reviews

Summary of key issues and learning for improved practice around multi-agency working and information sharing

Publication date April 2024

Multi-agency working and information sharing are key to effective safeguarding and child protection.1 Perennial issues around practice in both these areas have been identified in case reviews and inquiries, including in the Child Safeguarding Practice Review Panel’s (the Panel’s) 2022/23 annual report.2

> Read our summary of the Panel’s annual report 2022/23

This learning from case reviews briefing looks at a sample of case reviews, published by local safeguarding partnerships between 2017 and 2023, where there were issues around multi-agency working and information sharing.

Each professional working with a family brings their own knowledge, insight and perspective. However, the case reviews highlighted that professionals sometimes face challenges around:

  • why information is being shared with them, and what to do with it
  • when they can share information with others
  • how to work collaboratively and communicate clearly
  • other professionals’ roles and safeguarding responsibilities.

Good practice involves professionals from different agencies taking joint responsibility for finding effective ways of working together, making joint decisions where possible, and actively seeking and providing information.

References

Department for Education (DfE) (2023) Improving multi-agency information sharing (PDF). [London]: Department for Education.
Child Safeguarding Practice Review Panel (2024) Annual report 2022/23: patterns in practice, key messages and 2023/24 work programme (PDF). [London]: Child Safeguarding Practice Review Panel.
Multi-agency working and information sharing: learning from case reviews
Download the briefing (PDF)

Browse our full series of learning from case reviews briefings

Our series of thematic briefings highlight the learning from case reviews conducted when a child dies, or is seriously harmed, as a result of abuse or neglect. Each briefing focuses on a different topic or learning for specific sectors, pulling together key risk factors and practice recommendations.

See the full series

References