Listening to and capturing the voice of the child is central to effective safeguarding practice. It’s how we understand children’s lived experiences, hear their views about their lives and circumstances, and take effective action to support or safeguard them.
Under the United Nations Convention on the Rights of the Child (UNCRC) a child is defined as anyone under the age of 18, so when we use the term ‘child,’ this includes babies, children, and young people up to 18 years.1 Article 12 of the UNCRC establishes a child’s right to be listened to and taken seriously when decisions are made affecting them. This is reinforced by national legislation and guidance such as the Children Act 1989, which encourages professionals to consider a child’s legal status, rights and entitlements.
The term "voice of the child" refers to the real involvement of children in expressing their views, opinions, and experiences. It includes both verbal and nonverbal communication and goes beyond simply seeking their views to actively including them in decision-making processes.
In a time of rising demand and tightening budgets, case reviews, research and reports repeatedly highlight the challenges faced by social workers who are seeking to hear and act upon what children are telling them. Challenges often arise from a working environment characterised by time pressures, high caseloads, and high turnover of staff.
Within this complex and challenging context, research and case reviews highlight key elements of good practice which may serve as helpful starting points for reflection on practice around the voice of the child.
That’s why we’ve pulled together common themes from case reviews and research into nine practice points designed to help social workers hear and facilitate the voice of the child in their practice.
References
Office of the United Nations High Commissioner for Human Rights (OHCHR) (1989) Convention on the Rights of the Child. Geneva OHCHR.