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Safeguarding: frequently asked questions

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If you’re new to safeguarding and child protection, it can be difficult to know exactly what you need to do to keep children and young people safe.

We’ve put together answers to some of the most commonly asked questions about safeguarding, along with links to relevant resources, guidance and training to help you understand your safeguarding role and responsibilities.

Who is responsible for safeguarding children?

Everyone who works or volunteers with children and young people has a responsibility to keep them safe.

If you are self-employed and work with children and young people, you will be responsible for having a safeguarding and child protection policies and procedures.

If you work or volunteer for an organisation, you should be aware of your organisation’s safeguarding and child protection policies and procedures, know what to look out for and how to respond if you have a concern.

We have guidance and resources to help individuals and organisations with safeguarding and child protection, as well as recognising and responding to abuse.

Organisations should have someone who takes the lead on safeguarding and child protection. We call this role the nominated child protection lead, but they may also be called a Designated Safeguarding Lead (DSL), “named person” for child protection, a child protection officer or safeguarding lead. Look at your organisation's child protection procedures to find out who your safeguarding lead is and how to contact them.

> Find out more about the nominated child protection role and responsibilities

What is a safeguarding issue or concern?

A safeguarding issue or concern is anything that might impact on children and young people' safety and welfare, cause them harm, or put them at risk of harm. Sometimes, a child or young person might tell someone about (or disclose) abuse or neglect. You might also notice signs of abuse or see something that worries you. Safeguarding issues or concerns also include things that can increase the risk of harm – for example, not following safer recruitment practices, having inadequate supervision or not carrying out proper risk assessment for online and offline activities. You’ll find more information in our safeguarding concerns practice examples page.

If you think a child is in immediate danger, contact the police on 999. If you're worried about a child but they are not in immediate danger, you should share your concerns.

  • Follow your organisational child protection procedures. Organisations that work with children and families must have safeguarding policies and procedures in place.
  • Contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk. Our child protection specialists will talk through your concerns with you and give you expert advice.
  • Contact your local child protection services. Their contact details can be found on the website for the local authority the child lives in.
  • Contact the police.

How to recognise safeguarding concerns?

Children and young people may tell someone (or disclose) if they are experiencing abuse and neglect. They might do this by speaking out directly or by saying things that suggests something may be wrong. You might notice that a child is behaving in a way that is unusual for them or they might try to communicate with you another way, for example writing a letter or drawing a picture.

Sometimes, children and young people may not feel able to speak out, or they may not want to. And they may not even recognise that what is happening to them is abuse.

> Find out more about recognising and responding to abuse

You should also think more widely about how the child’s environment might put them at risk of harm. For example, you might have concerns about unsafe practices within an organisation or at an event you’re involved in, you might have noticed an adult behaving inappropriately around children, or you might have worries about the content children are viewing online.

> Find out more about contextual safeguarding concerns

> See our example online safety policy

It's really important that adults working or volunteering with children know what signs to look out for and how to respond appropriately if they are worried about a child.

If you think a child is in immediate danger, contact the police on 999. If you're worried about a child but they are not in immediate danger, you should share your concerns.

  • Follow your organisational child protection procedures. Organisations that work with children and families must have safeguarding policies and procedures in place.
  • Contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk. Our child protection specialists will talk through your concerns with you and give you expert advice.
  • Contact your local child protection services. Their contact details can be found on the website for the local authority the child lives in.
  • Contact the police.

What to do if you have a safeguarding concern?

If you have a safeguarding concern you must take action.

If you think a child is in immediate danger, contact the police on 999. If you're worried about a child but they are not in immediate danger, you should share your concerns.

  • Follow your organisational child protection procedures. Organisations that work with children and families must have safeguarding policies and procedures in place.
  • Contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk. Our child protection specialists will talk through your concerns with you and give you expert advice.
  • Contact your local child protection services. Their contact details can be found on the website for the local authority the child lives in.
  • Contact the police.

Is safeguarding a legal requirement?

Each UK nation has specific legislation and statutory guidance for safeguarding children and child protection. This means that there are certain steps you should take to keep children and young people safe. Find out more about safeguarding and child protection in:

There is also guidance which applies in different settings. For example, schools and colleges or health and social care. 

 

How do I learn more about safeguarding and child protection?

We have a range of safeguarding and child protection information and resources. And our training courses are designed to give you the knowledge, skills and confidence you need to help keep children safe. Our introductory online courses:

  • need no previous child protection knowledge
  • are CPD certified
  • can be completed at your own pace, at any time – with access for a year.

We also have advanced and specialist training, as well as training for schools and colleges.

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Stay up to date with the latest insight and guidance

Our regular email newsletters give you the latest knowledge and best practice and safeguarding and child protection. Sign up now