Safeguarding training for bus and taxi drivers

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£9.50 per person

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15–30 minutes

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Training to help bus and taxi drivers understand the role they can play in helping to protect children from abuse

Are you a driver who regularly picks up and drops off children and young people? Or do you employ or manage drivers to carry children and young people?

Every day, thousands of children and young people travel by bus, coach or taxi, with an adult or other children, and sometimes on their own. As a driver, you may see or hear things that others may not see and are well placed to spot any signs of possible abuse or safeguarding concerns.

As the UK’s experts on safeguarding, we’ve developed a short film along with guidance and resources to give you or your drivers the knowledge and confidence to recognise the signs of abuse and to report your concerns.

What will you learn?

Our short film accompanies guidance on the different types of abuse, possible indicators and how to report your concerns to the NSPCC helpline.

Benefits of the course

  • CPD certified.
  • No previous child protection training needed.
  • Complete at your own pace and in your own time.
  • If you manage a team of drivers, easily present the film to your team and use the guidance to support discussions.
  • Train anytime, anywhere and take the course as many times as you like within one year.
  • Income generated from the sale of our training courses is reinvested back into the NSPCC to help protect children.
  • Personalised downloadable certificate of achievement.
  • Purchasing licences on behalf of your team? Easily download reports to show who has completed the course.
  • Once you’ve taken the course, it doesn’t stop there. We have a range of further information, training and downloadable resources.
of our customers would recommend NSPCC training
* We received 29,902 evaluation forms from people who had taken our elearning and face-to-face/virtual live training courses between 1 January 2020 and 31 December 2020. 29,503 (99%) said they would recommend the course they had taken.

Who is this course for?

Our 'Make The Call' course is for anyone who drives a bus, coach, taxi or other public transport. It’s also suitable for big and small transport organisations who employ drivers and supporting office staff.

Why take your training with the NSPCC?

At the NSPCC, we work to keep children and young people safe from abuse and neglect every day.

As the UK's experts on safeguarding and child protection, we understand the issues organisations and people working with children can face.

That’s why professionals trust us to provide the support, training and resources they need to help protect the children and young people they work with.

Our highly-rated training courses are developed by experts. We work with a number of organisations, experienced consultants and subject matter experts in a range of sectors to develop courses that are clear, easy to use, up to date, in line with the latest statutory guidance and tailored to your needs.

And as a charity, income generated from the sale of our training courses is reinvested back into the NSPCC to help protect children.

Technical requirements

Technical requirements

Our online courses will work in most browsers, though we recommend that you use Internet Explorer, Google Chrome, Microsoft Edge or Safari (not Firefox). You will need to make sure your browser is up to date for the course to run.

This course can be taken on PCs and Macs, as well as iPads or other tablet devices. Please note, we are unable to provide full technical support for tablet users. We do not support other mobile devices.

Having trouble with the course?


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  • permitting access to videos on Vimeo
  • setting the following web domain to ‘trusted’:

Call us on 0116 234 7246 or email  if you have any questions.

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Buying for your organisation? If you would like to host this course on your learning management system call us on 0116 234 7246 or email