Responding to emotional abuse
It can be very difficult to identify emotional abuse.
Some children are naturally quiet and there are lots of reasons why a child might display behaviour you find challenging. All parents tell their children off from time to time, and sometimes the relationship between them might seem strained.
Sometimes it can take a long time for the signs of emotional abuse to show.
But if you notice patterns of behaviour which worry you, you must share your concerns.
Reporting
If you think a child is in immediate danger, contact the police on 999. If you're worried about a child but they are not in immediate danger, you should share your concerns.
- Follow your organisational child protection procedures. Organisations that work with children and families must have safeguarding policies and procedures in place.
- Contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk. Our child protection specialists will talk through your concerns with you and give you expert advice.
- Contact your local child protection services. Their contact details can be found on the website for the local authority the child lives in.
- Contact the police.
The police and NSPCC will assess the situation and take action to protect the child as appropriate. This may include making a referral to the local authority.
If your organisation doesn't have a clear safeguarding procedure or you're concerned about how child protection issues are being handled in your own, or another, organisation, contact the Whistleblowing Advice Line to discuss your concerns.
> Find out about the Whistleblowing Advice Line on the NSPCC website
When you're not sure
The NSPCC Helpline can help when you're not sure if a situation needs a safeguarding response. Our child protection specialists are here to support you whether you're seeking advice, sharing concerns about a child, or looking for reassurance.
Whatever the need, reason or feeling, you can contact the NSPCC Helpline on 0808 800 5000 or by emailing help@nspcc.org.uk
Our trained professionals will talk through your concerns with you. Depending on what you share, our experts will talk you through which local services can help, advise you on next steps, or make referrals to children's services and the police.
> Find out more about how the NSPCC Helpline can support you
Supporting children
Children who have experienced emotional abuse might have complex needs. They might need support to understand what’s happened to them and cope with the impact of the effects.
Play therapy has been shown to have a positive effect on children who experienced emotional abuse1,2.
Talking to children who have experienced emotional abuse
Some children who are being emotionally abused don't realise that it’s wrong, and they might blame themselves for not being 'good enough'3.
So if a child does talk to you about emotional abuse it's really important to:
- show children you care and help them open up
- take your time and slow down
- show you understand and reflect back what they’re saying.
> Read our tips on how to let children know you’re listening
> See our information about recognising and responding to abuse for more details
Childline
If a child or young person needs confidential help and advice about what they’re going through, you can direct them to Childline. Calls to 0800 1111 are free and children can also contact Childline online.
There is also age-appropriate information about emotional abuse on the Childline website.