Skip to content.

Childline and NSPCC Helpline insight briefings

What children and young people tell us about the issues affecting them

Every day Childline and the NSPCC Helpline answer hundreds of calls from children, young people, parents, professionals and families. We offer help and support and we give children and young people a voice when no-one else is listening.

Our helplines also give us a unique insight into the things that are concerning children and young people and how these issues affect them.

The insights briefing series uses data from Childline counselling sessions and NSPCC Helpline contacts to highlight the key issues in child protection and the impact these have on children and families. 

Read the latest briefing

Challenges young people are facing around sexuality and gender identity

This briefing highlights the pressures some young people who are LGBTQ+ will face as they explore their sexuality and gender identity. 

Read now

References

Young people’s experiences of in-patient mental health care

We look at the challenges young people face in accessing and undergoing in-patient mental health care in the UK.

> Read Young people’s experiences of in-patient mental health care

Coercive control

We share what parents, carers, children and young people have told our helplines about experiencing domestic abuse in the form of coercive and controlling behaviours.

> Read The impact of coercive control on children and young people

Legal but harmful content online

This briefing focuses on children's experiences of pornography and content promoting or glorifying eating disorders, self-harm and suicide. 

> Read Children's experiences of legal but harmful content online

Domestic abuse

In 2020/21, contacts to the NSPCC Helpline from parents and carers concerned about children and young people experiencing domestic abuse increased by a third on the previous year. This briefing looks at what parents and carers told us about the impact of domestic abuse on children's safety, behaviour and mental health.

> Read The impact of domestic abuse on children and young people briefing

References

COVID-19 and child welfare

Children and young people have been hugely affected by the coronavirus pandemic. These briefings take a closer look at the impact of children and young people.

Read briefings on the impact of COVID-19 and:

> See also our briefing on What children are saying to Childline about coronavirus

Stay up-to-date

You can keep up-to-date with the most recent guidance by subscribing to our weekly current awareness email newsletter CASPAR.

Our free information service is here to help professionals find the resources they need to keep children safe. Find out how we can help you.

Stay up-to-date

Subscribe to our weekly email to keep up-to-date with all the latest developments in child protection policy, research, practice and guidance Sign up to CASPAR

Stay up-to-date

Subscribe to our weekly email to keep up-to-date with all the latest developments in child protection policy, research, practice and guidance Sign up to CASPAR